Can you tell us about your role?
I’m the Business Operations Specialist for the City of York. I handle things like processing and issuing business licenses, making sure businesses are in compliance with state and local regulations, and managing areas such as bond tracking, fleet management, and asset management. A big part of my job is paying attention to details and working closely with both local businesses and other City departments.
How long have you been with the City of York, and what drew you to this position?
I’ve been with the City of York for about three years. I was initially drawn to the City because I grew up right around the corner and there’s something special about being able to give back to the community that helped shape you. As for the position itself, I really enjoy accuracy, fairness, and working with data, and this role brings all of that together.
What do you enjoy most about your job?
I enjoy helping bring structure and clarity to processes that can sometimes feel complicated. Business licensing, compliance with state law, and asset tracking all require consistency, and it’s rewarding to make sure everything is handled correctly and fairly. I also really enjoy meeting and working with the various businesses in the City of York—this job has given me the chance to meet a lot of great people.
What’s a work-related accomplishment you're really proud of?
One accomplishment I’m especially proud of is earning my Accreditation in Business Licensing last June. That process taught me a lot and helped strengthen my understanding of the work I do every day. I’ve also enjoyed being part of efforts to strengthen and standardize our business license process in line with state law, ensuring consistency and fairness for businesses operating in the City. I’m continuing that professional growth and plan to complete my Master’s in Business Licensing by this time next year.
Can you tell us about your role?
In my role as Senior Billing Specialist, I coordinate all utility bill functions, ensuring accuracy, timeliness, and compliance for customer billing.
How long have you been with the City of York, and what drew you to this position?
I have been with the City of York for two and a half years. I was drawn to this role because I like to improve processes to streamline accuracy.
What do you enjoy most about your job?
I enjoy the challenge of predicting and solving any issues that may come of the billing process. I also really enjoy all of the pets that come through the drive thru.
What’s a work-related accomplishment you're really proud of?
Since coming to work at the City of York, I have completed my certificate in accounting and maintaining a 3.98 GPA. Another major accomplishment was getting through the implementation of BS&A and Sensus Analytics.
Can you tell us about your role?
I currently work as the School Resource Officer at York Intermediate. I have the opportunity each day to be involved with school by providing safety to the school and developing relationships with students and act as an informal counselor and mentor.
How long have you been with the City of York, and what drew you to this position?
This is my fourth year with City of York. I was drawn to the position by the opportunity to work inside the school with students. It gives me the avenue to support students in their learning by keeping them safe but also by helping them and guiding them as things happen.
What do you enjoy most about your job?
I enjoy the relationships with students. Seeing them and being able to play a role in their development is the greatest reward of the job. It's a privilege to be able to have this chance of having an impact and I am surprised when former students come and reminisce about their time here. I also enjoy the relationships with the staff at the school. I am inspired by how much they give and care about all of the students.
Can you tell us about your role?
My role is Driver / Engineer on A shift. I come in every morning and do daily truck check for the truck that is assigned for that day to make sure the apparatus and equipment is ready for the shift. Also as Driver / Engineer my job is get the crew to everywhere the calls dictate and anything that is needed on the call such as water or tools or a ladder being placed on a burning building. I also help train new guys coming in the firehouse. I assist in training the recruit drivers to aid them in becoming a relief driver.
How long have you been with the City of York, and what drew you to this position?
I have been with the City of York for almost 3 years. I have been in the fire service a total of 10 years. I like the adrenaline rush of the calls and most important in helping people in the time of a emergency or need.
What do you enjoy most about your job?
The things I enjoy about my job is each day is never the same. No call you respond to is the same. There is always something different in each call. I also enjoy coming in and working with my crew. It never gets boring around the firehouse. They are like your second family. You spend 24 hours together so you become very close with each other.
What’s a work-related accomplishment you're really proud of?
My biggest work place accomplishment is working my way up from riding tailboard to Driver / Engineer. There is a lot of training and skill work that goes in to the role of Driver/Engineer, like being proficient with each apparatus and knowing the ends out. It's also important to be familiar with the streets and roads in the coverage area.
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